FAQ
Shipping
How much is shipping?
Sip & Style Co is pleased to offer FREE SHIPPING for all Australian orders over the value of $80. All orders below these thresholds will be subject to carrier rates.
How will my shipment be delivered?
Sip & Style Co enlists the services of AusPost for all orders.
What happens if I enter the wrong address?
Things happen. Please don't hesitate to contact us immediately and one of our friendly staff will assist you in updating the address.
Order and Returns
How do I track my order?
A tracking number will be supplied at the time of fulfillment on all orders. Please allow up to 48hrs for the couriers to receive the package.
I haven't received my order.
If you order is lost or damaged in transit please contact us at hello@sipandstyleco.com
How can I return an item?
Please visit our returns portal, the link can be found below!
Payments
What payment types can I use?
We accept all Credit & Debit cards, Shop Pay and AfterPay.
Can I pay with a Gift Card?
You sure can! Gift cards are made to be used. If your order equals more than the Gift Card amount don't worry, the gift card will be applied to the order and the remaining balance will be shown.
Has my payment gone through?
You will receive an email or text message confirmation as soon as payment has successfully gone through. *Please note some carriers can block text messages, it's always safest to provide emails with your order.